Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching November 11, 2026, at 3:00 p.m. Eastern Standard Time, this episode explores what operators must rethink about AI, automation, and the systems their teams depend on every day. Kerry and Ernest examine how disconnected platforms, underused capabilities, and mounting technology costs can undermine performance as renter expectations continue to rise. From separating innovation from hype to identifying opportunities for meaningful automation, the discussion challenges operators to reevaluate existing investments, question outdated assumptions, and align their technology strategies with measurable outcomes.
Discussion Highlights
The Technology Investment Reality Check
As operators prepare for 2027, every technology investment deserves a closer look. Overlapping platforms, underused features, and rising subscription costs can quietly erode value across a portfolio. Evaluating what teams actually use—and what those systems deliver—helps leaders identify gaps, eliminate waste, and prioritize investments that improve operational performance.
Separating AI Hype From Operational Value
AI promises to transform multifamily operations, but promises alone do not produce results. Operators must look beyond product labels to understand where intelligence and automation reduce workloads, accelerate execution, and improve the renter experience. The real measure of innovation is how effectively it solves everyday problems and delivers consistent, measurable value.
The Hidden Cost of Disconnected Systems
When platforms cannot exchange information reliably, teams become responsible for closing the gaps. Duplicate data entry, manual handoffs, and fragmented workflows consume time and create opportunities for errors. Building more connected operations requires examining how systems work together, where accountability resides, and whether integrations support the entire renter journey.
Building a Smarter Technology Strategy for 2027
A stronger technology strategy begins with clear operational priorities and defined expectations for success. Leaders must determine which capabilities to expand, which processes to automate, and which systems no longer support their goals. Aligning those decisions with team capacity and evolving renter expectations creates a practical roadmap for stronger performance in the year ahead.
Who Listens?
Developers, Owners, Property Managers, Regional Managers, Urban Planners, City Agencies and Officials, Architects, Acquisition Directors, CEOs, Directors, Presidents, Principals, Executive Vice Presidents, Marketing Directors, Portfolio Managers, and Multifamily Housing Professionals.
Date / Time Information
Wednesday, November 11, 2026
3:00 p.m. Eastern / New York / Toronto
2:00 p.m. Central / Dallas / Winnipeg
1:00 p.m. Mountain / Denver/ Calgary
12:00 p.m. Pacific / San Francisco / Vancouver
Live Webcast Conference Fee: No Charge