Demystifying Electronic Rent Payments


Listen to our FREE On-Demand Digital Media Webcast with multifamily payment experts Leslie Olsen, Senior Director and Todd Marshburn, Client Services Director of PropertyBridge, along with moderators, property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect on their + PowerHour LIVE Digital Webcast on " Demystifying Electronic Rent Payments – Trends, Issues and Best Practices." This 60 minute captivating and informative discussion focuses on the current state and future of electronic payments in the multifamily industry, and how property managers and owners can get the best return on investment from automated payment solutions in today’s rapidly changing marketplace.

Conference Discussion Highlights

1. What are typical resident adoption rates based on common payment scenarios? What are the key characteristics that influence electronic payment adoption?

2. What are property management companies doing to move the needle and increase their electronic payment conversion rates?

3. How do you measure a potential return on investment when considering an electronic payment program and/or evaluating program success?

4. What are the rules associated with passing credit card convenience fees to residents for rent and other lease-related payments, and who makes them? Are there rules for e-check (ACH)?

5. How might Financial Reform impact electronic payments in the multifamily industry?

PropertyBridge Overview

PropertyBridge, Inc. is a division of MoneyGram International, a leading financial services company. Founded in 2004, PropertyBridge specializes in providing innovative and cost-effective automated payment solutions for the multifamily industry. Many of the largest and most respected property owners and managers nationwide use PropertyBridge’s award-winning, fully compliant payment solutions to more efficiently collect resident payments.

PropertyBridge’s web-based payment platform includes check scanning, credit/debit cards, ACH, and cash payments at 30,000+ MoneyGram agent locations like Walmart and CVS/pharmacy. PropertyBridge’s unique cash payment solution has enabled thousands of multifamily properties to reduce or eliminate the cost of money order fraud and theft in their apartment community offices. Next day funding and payment data integration with existing property management software further improve your operational efficiency.

As a multifamily payments expert, PropertyBridge takes the headache and hassle out of processing resident’s payments, allowing you to focus on driving revenue through superior sales and service. From extensive marketing programs that drive residents to pay online to a world class multilingual call center open seven days a week, PropertyBridge has quickly become the gold standard in meeting the automated payment needs of property managers and owners nationwide.

Conference Moderators

Kerry W. Kirby is a renowned entrepreneur, speaker, and technology innovator. He is the founder and CEO of 365 Connect, a leading provider of award-winning marketing, leasing, and resident technology platforms for the multifamily housing industry. Kerry has propelled 365 Connect from a scrappy bootstrapped startup to an internationally recognized company, which has won an array of highly acclaimed international, national, and regional awards, including the Louisiana Governor's Technology Award.

Kerry has been a guest lecturer, featured speaker, and panelist at numerous universities, national conferences, and events. He has also been featured on the BBC Digital Planet program, NPR News, and various media outlets. Kerry has written the forward to a nationally published book on real estate and technology, presented in over 100 industry webcast reaching over 1-million listeners, and is often quoted as an expert in technology. He has been named to the Silicon Bayou 100 List of most influential entrepreneurs for eight consecutive years.

Ernest F. Oriente is a business coach since 1995 [41,000+ hours], a property management industry professional since 1988 - the author of SmartMatch Alliances, founder of PowerHour, PowerHour Sales Academy, and PowerHour Leadership Academy has a passion for coaching his clients on executive leadership, hiring and motivating property management SuperStars, traditional and Internet SEO/SEM marketing, competitive sales strategies, and smart/strategic alliances for property management teams and their leaders. He and his PowerHour team provide private and group coaching for property management companies and industry sales vendors/suppliers around North America and the world, executive recruiting, investment banking, SEO/SEM web strategies, national Wi-Fi solutions, employee policy manuals, social media leadership and powerful tools for hiring property management SuperStars and building dynamic teams.

Ernest worked for Motorola, Primedia and is certified in the Xerox sales methodologies. Recent interviews and articles have appeared more than 9000+ times in business and trade publications and in a wide variety of leading magazines and newspapers, including Smart Money, Inc., Business 2.0, The New York Times, Fast Company, The LA Times, Fortune, Business Week, Self Employed America and The Financial Times. Since 1995, Ernest has written over 250+ articles for the property management industry and created 400+ property management forms, business and marketing checklists, sales letters and presentation tools. PowerHour® is based in Olympic-town…Park City, Utah.

To subscribe to his free property management newsletter go to:, Call: 435.615.8486, or E-mail

Ernest also runs the #1 LinkedIn group in the world for property management vendor/supplier sales success, and the #1 LinkedIn group in the world for property management success.

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