DALLAS, TX - ApartmentGrade.com is pleased to announce that Trammell Crow Residential has listed 14 of their communities on ApartmentGrade.com as a direct result of a strategic alliance with ApartmentGrade.com and SatisFacts Research which have joined forces to help promote those apartment communities that “Make the Grade”. Under the terms of the alliance, all SatisFacts Research clients will now be able to list, at no cost, any of their communities that receive a 3.5 rating (out of 5.0) or higher to the ApartmentGrade.com web site.
"We are pleased to be working with Satisfacts Research and ApartmentGrade.com," said Susan Vickery, Managing Director of Asset Management for Trammell Crow Residential. "Working with both of these companies enables us to better monitor and benchmark our 3rd party management partners, as well as prove that they are providing a great living experience to our residents."
“It’s great to have Trammell Crow Residential listing 14 of their communities on ApartmentGrade.com,” said Lucas Haldeman, CEO and President of ApartmentGrade.com. “With their successful track record of multifamily development and management, partnering with ApartmentGrade.com will only help add value to their already well known brand.”
About Trammell Crow Residential
Trammell Crow Residential ("TCR") is America's premier multi-family real estate firm. TCR entities develop, construct and acquire multi-family rental and condominium communities of the highest standards. TCR is widely regarded as the industry leader in the development and construction of high-quality apartment assets. Trammell Crow Residential's focus is in major markets across the country under such prestigious brand names as Alexan and Wynhaven.
About ApartmentGrade.com
ApartmentGrade.com is the first Web site dedicated solely to providing prospective renters with professional, credible, objective, and accurate reviews of apartment communities based on the current resident’s feedback. When prospective residents view a multifamily community at ApartmentGrade.com, they will see a review based on expert, professional, unbiased ratings of the existing residents of the community.
About SatisFacts Research
SatisFacts Research is the multifamily industry’s authority on resident satisfaction and retention. SatisFacts understands relationships, their challenges and the impact on residents. Having worked with well over 1,000,000 units nationally, and utilizing years of experience as multifamily operators themselves, SatisFacts’ seasoned team of experts help clients manage relationships and enhance performance. Their candor may surprise you, the solutions offered will impress you and the results will thrill you. Harnessing a suite of satisfaction research, performance assessment programs and tools, SatisFacts develops feedback systems designed to help client Take the Guesswork Out of Retention™, reduce turnover and help grow NOI. Annual resident surveys are planning tools, while Insite™ Move-In, Work Order, Pre-Renewal and Unclosed Traffic programs provide feedback 365 days/year (from $1/unit/yr). SatisFacts provides clients with a competitive advantage not only through providing a blueprint for improving revenue, but through walking along side them step-by-step. Serving as strategic partners with clients, SatisFacts offers solutions that sustain enhanced performance (no matter the market condition). SatisFacts clients report nearly a ten point lower resident turnover rate than those reported nationally by NAA. Imagine what reducing costly turnover would have on your NOI and asset values! For more information, send an email to info@satisfacts.com.