ApartmentGrade.com and SatisFacts Research

Ewing, NJ, September 8, 2010 – ApartmentGrade.com and SatisFacts Research announced today that they have formed a strategic alliance that provides ApartmentGrade.com with a comprehensive survey program to offer to apartment owners and managers so their communities may be rated and listed at the ApartmentGrade.com. The alliance is also designed to mutually benefit current and new clients of SatisFacts and significantly increase the number of total rated communities listed at ApartmentGrade.com. Under the terms of the alliance, all SatisFacts clients will now be able to list, at no cost, any of their communities that receive a 3.5 rating (out of 5.0) or higher to the ApartmentGrade.com web site.

"ApartmentGrade.com is pleased to announce our strategic alliance with Satisfacts Research," says Lucas Haldeman, president of ApartmentGrade.com. "SatisFacts is an industry leader in multifamily surveys and will provide ApartmentGrade.com a great platform to offer our new clients, as well as expand the number of rated communities on our web site. At the same time, we look forward to benefiting the apartment owners and managers of these rated communities with increased web traffic and exposure to potential renters looking for trusted communities to call home."

"We are extremely happy to form this alliance with ApartmentGrade.com", says Doug Miller, president of SatisFacts Research. "This agreement is a natural extension of our client-driven survey process and offers a great, no cost benefit to all current and new SatisFacts clients. While providing increased marketing and web exposure to prospective residents, this alliance also provides our clients an opportunity to highlight their highly rated communities for their own marketing purposes, as well as address concerns regarding web sites that allow anonymous reviews of apartment communities."

About ApartmentGrade.com
www.apartmentgrade.com

Featuring only those apartments that make the grade, ApartmentGrade.com is the first Web site dedicated solely to providing prospective renters with credible, objective and accurate reviews of apartment communities based on the current resident's feedback. When prospective residents view an apartment community at ApartmentGrade.com, they see a rating based solely on the unbiased ratings of the existing residents of the community. For more information on how your community can participate on ApartmentGrade.com, please contact Leigh Curry at lcurry@curryconduit.com or 609-882-3868.

About SatisFacts Research
www.SatisFacts.com

SatisFacts Research is the multifamily industry's authority on resident satisfaction and retention. SatisFacts understands relationships, their challenges and the impact on residents. Having worked with well over 1,000,000 units nationally, and utilizing years of experience as multifamily operators themselves, SatisFacts' seasoned team of experts help clients manage relationships and enhance performance. Their candor may surprise you, the solutions offered will impress you and the results will thrill you. Harnessing a suite of satisfaction research, performance assessment programs and tools, SatisFacts develops feedback systems designed to help client Take the Guesswork Out of Retention™, reduce turnover and help grow NOI. Annual resident surveys are planning tools, while Insite™ Move-In, Work Order, Pre-Renewal and Unclosed Traffic programs provide feedback 365 days/year (from $1/unit/yr). SatisFacts provides clients with a competitive advantage not only through providing a blueprint for improving revenue, but through walking along side them step-by-step. Serving as strategic partners with clients, SatisFacts offers solutions that sustain enhanced performance (no matter the market condition). SatisFacts clients report nearly a ten point lower resident turnover rate than those reported nationally by NAA. Imagine what reducing costly turnover would have on your NOI and asset values! For more information, send an email to info@satisfacts.com.

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