FARMINGTON HILLS, MI - Offering a proven customer-centric approach to helping current Texas clients consistently obtain higher occupancy, rental rates and returns, Village Green, a Michigan-based property management and development firm, will be opening a Dallas regional office August 1, 2012. This is Village Green’s sixth regional location, adding to offices in Detroit, Chicago, St. Louis, Minneapolis and Cincinnati. The company currently manages approximately 1,500 units in the Dallas region.
Village Green executes a proven management strategy designed to enable properties to outperform their market, which has led to their quick expansion in the Dallas area. Consistent delivery of customer-driven processes is a foundational element to Village Green’s successful development and management and of apartment communities, as illustrated by the company’s achievement of a “3Peat”, winning CEL & Associates’ Customer Service Excellence Award for Resident Satisfaction in 2009, 2010 and 2011.
Diane Batayeh, COO, Village Green, says, “Consumers in the Texas market are looking to fill unmet needs for outstanding customer service, unparalleled amenities and great value, and Village Green’s brand brings those things to our renters.”
James P. Avgeris, president, Avgeris and Associates, Inc., shared his perspective, “Village Green’s brand and operational excellence has unlocked hidden value in our properties, resulting in a level of returns and appreciation higher than we thought possible. Our properties our fully occupied with satisfied renters who are more than willing to pay for the extra value they receive.”
Dallas Gregory, assistant vice president, Village Green’s Dallas Region, says, “Opening a regional office in Texas will allow us to serve our existing clients even better, while concentrating on continued growth in the Texas market, specifically Dallas, Austin, San Antonio and Houston.”
Village Green’s new regional office will be located in Addison, Texas, and the exact location will be announced in the next couple of weeks.
About Village Green
Village Green is the 26th largest manager of luxury apartment communities with offices in Chicago, Cincinnati, Detroit, Minneapolis and St. Louis. Established in 1919, Village Green operates 40,000 apartments over 130 rental communities under five distinct brands: Village Green, City Apartments, Regents Park, Village Park and Leading Furnished Suites. Approximately 75% of the apartment communities managed are owned by private families, institutions and pension funds that have chosen Village Green as their third party management company. Explore villagegreen.com
About CEL & Associates, Inc.
CEL & Associates, Inc. is the nation’s largest surveyor of tenant satisfaction within the real estate industry. The firm specializes in providing strategic planning services; benchmarking and client/customer satisfaction surveys; compensation program assessment and data; leadership training; and operational assessments to the real estate industry. Each year, CEL & Associates, Inc. tabulates survey results from thousands of properties and hundreds of thousands of residents. For more information, please visit: celassociates.com