IRVINE, CA - NWP Services Corporation today announced that it has launched its eBill solution. eBill is available to residents who live at apartment communities where NWP provides billing services on behalf of multifamily property owners and operators. NWP's eBill program offers an "opt in" for residents who prefer to receive an electronic copy of their bill instead of a paper version. eBill is available to all residents at communities NWP serves, including those where NWP is billing for utilities only as well as those where NWP provides convergent, or "rent," billing.
eBill enables residents to get their statements more quickly while at the same time helping eliminate the use of paper. eBills are also immune from post office delays and instances of lost mail. All of this translates into a better service for residents, and a more efficient and effective resident billing program and an opportunity to improve collection rates for property owners and managers.
"The time is right for eBill. Many residents already receive other statements this way and they prefer getting electronic delivery rather than paper-based mail to their physical mailbox," stated Michael Radice, president and CEO of NWP. "The population as a whole -- and the multifamily industry specifically -- is increasing its focus on 'going green'; and eBills are environmentally friendly."
Headquartered in Irvine, California, NWP Services Corporation (NWP) serves the multifamily housing industry as its leading financial transaction processing provider. NWP is known for its industry expertise delivering proven results and exceptional quality in resident billing, resident payment processing and utility management.
Resident billing by NWP helps property owners offset their utility expenses. The company's utility cost recovery team allocates utility charges to residents and prints and sends the bill; NWP's billing options now include convergent-or "rent-inclusive"-billing through its Resident OneBill service. Complementing its billing services, the company's electronic resident payment processing service, called Resident ePay, enables residents to pay their rent, utilities and other monthly charges online or at the rental office with funds transferred to the property's bank account electronically. Resident ePay gives residents convenience and choice and enables owners to access cash faster. In addition, with its UtilityPay Manager program, NWP processes and pays invoices sent to customers' properties by utility companies. UtilityPay Manager helps customers reduce time spent on administrative bill payment work and provides them with valuable utility data and additional cost management opportunities, including recovering expenses from residents when they fail to transfer utilities into their own name.
Source: Market Wire