LAGUNA NIGUEL, CA - Seaside at Laguna Heights Apartments, a 599-unit rental community located in Laguna Niguel, received a Superior Overall Score and a National Award from SatisFacts Research LLC, the multifamily industry's premier resident satisfaction research provider and leading authority on resident retention. Each year, SatisFacts surveys tens of thousands of apartment residents nationwide. The recognition marks the fourth year in a row that these Laguna Niguel apartments have achieved a superior score and received a National Award from SatisFacts.
SatisFacts uses a five-point satisfaction rating system focused on surveying how residents feel about their living environment and service. The firm conducted a random email methodology as part of its resident satisfaction survey of residents living in Shea's apartment communities. Shea currently owns and manages over 6,000 apartments in California.
"We're committed to providing the highest quality living environments. Award programs and resident surveys are an important part of how we operate. We find a number of new residents choose our properties because of the award recognitions that we've received," said Steve Gilmore, Senior Vice President of Shea Apartment Communities. "Being recognized for achieving a superior level of service is rewarding for our staff as well as for our residents."
Shea Apartment Communities is a leading owner and operator of exceptional apartment communities providing award winning customer service. Shea Apartment Communities owns and manages 15 apartment communities, representing approximately 6,300 units, throughout the prime California regions of Orange County, San Diego, Los Angeles, East Bay and Silicon Valley.
Source: Shea Properties