IRVINE, CA - NWP Services Corporation (NWP), the leading provider of proven financial transaction processing solutions for the multifamily housing industry, today announced that it has introduced a new and improved format for the bills it sends to apartment residents. The enhanced bills feature an updated design including new colors, an easy-to-read layout and improved arrangement of resident account information. Other new features include additional space for resident messages and additional information printed on bills to assist Spanish-speaking residents, the latter representing an advance in the company's Spanish-speaking support initiative that began early this year.
Michael Radice, president and CEO of NWP remarked, "The launch of NWP's improved resident billing statement demonstrates our commitment to excellence in every detail of the services we provide both to our customers and to the residents they serve." Radice added, "The combination of the enhanced bills with our just-released electronic bill delivery option will not only help increase overall resident satisfaction but will improve payment accuracy and speed for the property owners and managers we serve."
Headquartered in Irvine, California, NWP Services Corporation (NWP) serves the multifamily housing industry as its leading financial transaction processing provider. NWP is known for its industry expertise delivering proven results and exceptional quality in resident billing, resident payment processing and utility management.
Resident billing by NWP helps property owners offset their utility expenses. The company's utility cost recovery team allocates utility charges to residents and prints and sends the bill; NWP's billing options now include convergent-or "rent-inclusive"-billing through its Resident OneBill service. Complementing its billing services, the company's electronic resident payment processing service; called Resident ePay; enables residents to pay their rent, utilities and other monthly charges online or at the rental office with funds transferred to the property's bank account electronically. Resident ePay gives residents convenience and choice and enables owners to access cash faster. In addition, with its UtilityPay Manager program, NWP processes and pays invoices sent to customers' properties by utility companies. UtilityPay Manager helps customers reduce time spent on administrative bill payment work and provides them with valuable utility data and additional cost management opportunities, including recovering expenses from residents when they fail to transfer utilities into their own name.
NWP's offerings are available as individual services or as a fully integrated solution and are designed to accelerate the financial performance of our customers, allowing them to recover and reduce operating costs, create operational efficiencies, improve NOI and FFO and boost resident satisfaction. Additional information is available at www.nwpsc.com.
Source: Market Wire