Demystifying Electronic Rent Payments

Trends, Issues and Best Practices

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Listen to This Free Digital Media Webcast

Listen to our FREE On-Demand Digital Media Webcast with multifamily payment experts Leslie Olsen, Senior Director and Todd Marshburn, Client Services Director of PropertyBridge, along with moderators, property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect and on their + PowerHour LIVE Digital Webcast on " Demystifying Electronic Rent Payments – Trends, Issues and Best Practices." This 60 minute captivating and informative discussion focuses on the current state and future of electronic payments in the multifamily industry, and how property managers and owners can get the best return on investment from automated payment solutions in today’s rapidly changing marketplace.

Conference Discussion Highlights

1. What are typical resident adoption rates based on common payment scenarios? What are the key characteristics that influence electronic payment adoption?

2. What are property management companies doing to move the needle and increase their electronic payment conversion rates?

3. How do you measure a potential return on investment when considering an electronic payment program and/or evaluating program success?

4. What are the rules associated with passing credit card convenience fees to residents for rent and other lease-related payments, and who makes them? Are there rules for e-check (ACH)?

5. How might Financial Reform impact electronic payments in the multifamily industry?

PropertyBridge Overview

PropertyBridge, Inc. is a division of MoneyGram International, a leading financial services company. Founded in 2004, PropertyBridge specializes in providing innovative and cost-effective automated payment solutions for the multifamily industry. Many of the largest and most respected property owners and managers nationwide use PropertyBridge’s award-winning, fully compliant payment solutions to more efficiently collect resident payments.

PropertyBridge’s web-based payment platform includes check scanning, credit/debit cards, ACH, and cash payments at 30,000+ MoneyGram agent locations like Walmart and CVS/pharmacy. PropertyBridge’s unique cash payment solution has enabled thousands of multifamily properties to reduce or eliminate the cost of money order fraud and theft in their apartment community offices. Next day funding and payment data integration with existing property management software further improve your operational efficiency.

As a multifamily payments expert, PropertyBridge takes the headache and hassle out of processing resident’s payments, allowing you to focus on driving revenue through superior sales and service. From extensive marketing programs that drive residents to pay online to a world class multilingual call center open seven days a week, PropertyBridge has quickly become the gold standard in meeting the automated payment needs of property managers and owners nationwide.

Conference Moderators

Kerry W. Kirby is an entrepreneur, technology innovator and the founder and CEO of New Orleans-based 365 Connect, an award-winning technology platform provider that exclusively serves the multifamily housing industry. Kerry is a renowned speaker, author and media expert on technology. He has published numerous articles, case studies and is a contributor to several nationally published books on real estate and technology. Kerry has been a guest lecturer, featured speaker and panelist at numerous universities, as well as national conferences and events. Known for his passion to foster the next generation of technology innovators, Kerry is one of the most notable supporters of technology and educational events in the New Orleans area, and has been named as one of the most influential people in technology and entrepreneurship in Louisiana. Kerry has been featured on the BBC Digital Planet program, NPR and various news and industry media outlets, and has led 365 Connect to receive an array of national and international technology awards; including the Louisiana Governor's Technology Award and multiple Multi-Housing Technology Choice Awards.

Ernest F. Oriente, a business coach since 1995 [26,500 hours], a property management industry professional since 1988-- the author of SmartMatch Alliances...the founder of PowerHour, and PowerHour SEO has a passion for coaching his clients on executive leadership, hiring and motivating property management SuperStars, traditional and Internet SEO/SEM marketing, competitive sales strategies, and high leverage alliances for property management teams and their leaders. He and his PowerHour team provide private and group coaching for property management companies and industry sales vendors/suppliers around North America, executive recruiting, investment banking, national real estate and apartment building insurance, SEO/SEM web strategies, national WiFi solutions, and powerful tools for hiring property management SuperStars and building dynamic teams.

Ernest worked for Motorola, Primedia and is certified in the Xerox sales methodologies. Recent interviews and articles have appeared more than 6500 times in business and trade publications and in a wide variety of leading magazines and newspapers, including Smart Money, Inc., Business 2.0, The New York Times, Fast Company, The LA Times, Fortune, Business Week, Self Employed America and The Financial Times. Since 1995, Ernest has written 180 articles for the property management industry and created 250+ property management forms, business and marketing checklists, sales letters and presentation tools. To subscribe to his free property management newsletter go to: PowerHour® is based in Olympic-town…Park City, Utah, at 435.615.8486, by E-mail or visit their

Ernest also runs the #1 LinkedIn group in the world for property management vendor/supplier sales success, and the #1 LinkedIn group in the world for property management success.

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