CEO Series – Success Strategies in Property Management


Listen to our FREE On-Demand Digital Media Webcast interview with 2010 NAA Paragon Award Winner Scott Tenney, CEO of Claye Properties, Inc. in his exclusive interview with property management expert Ernest F. Oriente of PowerHour®. Scott’s 60-minute interview shares his strategies and techniques for success, as a property management leader and the winner of the 2010 NAA PARAGON Award Winner. This informative discussion takes you through the building blocks on how to create the drive and passion to build an award winning vertically integrated property management firm.

Interview Discussion Highlights

1. Steps for keeping strong team members on your management team.

2. How the economy impacting resident retention and payment trends.

3. The passion it takes to run a property management company.

Special Guest

Scott Tenney became interested in the apartment industry five years ago when he founded Claye Properties Inc. and purchased Gemini Gardens with his wife, Deb. After 18 months of renovations, Scott sold the 72-unit Texas community for a total ROI of 120 percent. Since then, he has purchased two more properties with a history of crime and drug activity and turned them into welcoming communities with occupancy rates in the mid- to upper-90s. Additionally, water conservation initiatives have decreased utility bills by over 30 percent. Scott is active in the Houston Apartment Association (HAA) and has taken Independent Rental Owners' Connection (IROC) classes and several CAPS courses. He regularly attends the HAA IROC breakfast and serves on the HAA IROC Committee Board. Known for his willingness to share ideas and cost-saving measures with other owners, Scott has become a mentor for countless new IROs who praise his humble personality and keen business sense. Scott's background in sales has helped him to develop a strong relationship with local vendors and suppliers. Claye Properties Inc. provides property management, acquisition and disposition due diligence for properties they own or seek to acquire. Scott has 25+ years of construction management experience and handles rehabs and repairs in-house. This allows for significant savings versus hiring outside general contractors. In 2008 alone Scott and his team managed over $2.5M in rehab for both reposition projects and catastrophic loss repairs.

Conference Moderators

Kerry W. Kirby is a renowned entrepreneur, speaker, and technology innovator. He is the founder and CEO of 365 Connect, a leading provider of award-winning marketing, leasing, and resident technology platforms for the multifamily housing industry. Kerry has propelled 365 Connect from a scrappy bootstrapped startup to an internationally recognized company, which has won an array of highly acclaimed international, national, and regional awards, including the Louisiana Governor's Technology Award.

Kerry has been a guest lecturer, featured speaker, and panelist at numerous universities, national conferences, and events. He has also been featured on the BBC Digital Planet program, NPR News, and various media outlets. Kerry has written the forward to a nationally published book on real estate and technology, presented in over 100 industry webcast reaching over 1-million listeners, and is often quoted as an expert in technology. He has been named to the Silicon Bayou 100 List of most influential entrepreneurs for eight consecutive years.

Ernest F. Oriente is a business coach since 1995 [41,000+ hours], a property management industry professional since 1988 - the author of SmartMatch Alliances, founder of PowerHour, PowerHour Sales Academy, and PowerHour Leadership Academy has a passion for coaching his clients on executive leadership, hiring and motivating property management SuperStars, traditional and Internet SEO/SEM marketing, competitive sales strategies, and smart/strategic alliances for property management teams and their leaders. He and his PowerHour team provide private and group coaching for property management companies and industry sales vendors/suppliers around North America and the world, executive recruiting, investment banking, SEO/SEM web strategies, national Wi-Fi solutions, employee policy manuals, social media leadership and powerful tools for hiring property management SuperStars and building dynamic teams.

Ernest worked for Motorola, Primedia and is certified in the Xerox sales methodologies. Recent interviews and articles have appeared more than 9000+ times in business and trade publications and in a wide variety of leading magazines and newspapers, including Smart Money, Inc., Business 2.0, The New York Times, Fast Company, The LA Times, Fortune, Business Week, Self Employed America and The Financial Times. Since 1995, Ernest has written over 250+ articles for the property management industry and created 400+ property management forms, business and marketing checklists, sales letters and presentation tools. PowerHour® is based in Olympic-town…Park City, Utah.

To subscribe to his free property management newsletter go to:, Call: 435.615.8486, or E-mail

Ernest also runs the #1 LinkedIn group in the world for property management vendor/supplier sales success, and the #1 LinkedIn group in the world for property management success.

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