CHICAGO, IL - Draper and Kramer, Incorporated, a full-service national real estate firm, is pleased to announce four rental communities from its management portfolio were named 2016 Resident Satisfaction award winners by SatisFacts, the multifamily industry’s premier authority on resident satisfaction and retention.
“As a firm with a 124-year history, Draper and Kramer has a long and proven track record of delivering best-in-class residential experiences at our properties,” said Julie Johnson, senior vice president and director of management services for Draper and Kramer. “These Resident Satisfaction awards are a direct result of our team’s ongoing commitment to providing the highest level of customer service across our entire portfolio. The feedback and data we receive through SatisFacts is invaluable as we look for new and innovative ways to differentiate a Draper and Kramer community from others in the market.”
The four Draper and Kramer properties recognized for achieving high scores on SatisFacts surveys include:
1130 S. Michigan, a 656-unit high-rise in Chicago’s South Loop neighborhood featuring studio, one- and two-bedroom rentals
Grand Plaza (530 N. State St.), a 482-unit luxury property in Chicago’s River North neighborhood offering studio, convertible, one-, two- and three-bedroom apartments
1350 N. Lake Shore Drive, a 740-unit property in Chicago’s Gold Coast with studio, one- and two-bedroom rentals
Southfork Rental Townhomes, a 272-unit rental community in Lakeville, Minn., featuring one-, two- and three-bedroom residences
One of the largest property management firms in Chicago, Draper and Kramer has a national residential management portfolio of more than 10,000 rental units across Chicago, St. Louis, San Antonio and Minneapolis, as well as 25,000 condominium residences throughout Chicago.
About Draper and Kramer, Incorporated: Founded in 1893, Draper and Kramer, Incorporated is family-owned and one of the leading privately held full-service real estate firms in the U.S. Draper and Kramer is headquartered in Chicago with a national reach and broad offering of services. The company’s expertise spans residential and commercial property management and leasing; debt and equity financing for commercial properties; residential and commercial acquisition and development; and residential mortgage services through Draper and Kramer Mortgage Corp. Draper and Kramer provides a single source of real estate-related counsel to a diverse group of investors in real estate across the U.S including corporations; private and institutional owners and users of real estate; government agencies; condominium associations; and foundations.