GREENBELT, MD - For the sixth consecutive year, The Kensington, one of Boston’s most distinctive apartment communities, has landed in the top 1 percent of properties in the Online Reputation Assessment (ORA) Power Rankings, out of more than 116,000 communities nationwide. Since opening in 2013, The Kensington has ranked as the Top Property in Boston and the Top Property in the nation three years in a row for its exceptional customer service and resident satisfaction.
The Kensington’s continued success is rooted in the commitment to exceed resident expectations. The on-site team regularly reviews the feedback and suggestions from residents and quickly responds to all inquiries with updates and next steps. From offering advice on new gym equipment to suggesting charity fundraisers, residents are continually involved in meaningful dialogues with the management team.
Kensington resident Kevin Schramm says, “Having lived in The Kensington for almost five years, I can say without question that it has been a wonderful experience. Our living space is clean and well-managed, repair issues are solved same-day, and the location is convenient to everything we need.”
Centrally located in Boston’s Theatre District near Chinatown, The Kensington features 381 beautifully appointed studio, one- and two-bedroom apartments and penthouses throughout 27 stories. Each apartment residence features recycled glass countertops, oversized windows, high ceilings, hardwood floors, washers, dryers, and stainless-steel appliances. Residents enjoy modern amenities like an “unplugged” e-lounge, rooftop outdoor pool and patio, a Solar Power solarium, a pet grooming spa and even an in-house coffee and wine bar, Jaho. The Kensington is LEED Gold Certified with materials and systems carefully selected to minimize the impact on the environment. The Kensington is co-owned through a joint venture between the Kensington Investment Company and Northwestern Mutual Real Estate investments and managed by Bozzuto Management Company.
Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of more than 116,000 apartment properties and management companies based on their Online Reputation Assessment (ORA) scores. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition.
About Bozzuto: The Bozzuto Group is an experience-focused real estate company distinguished by their innovative developments, dedicated customer service and top-rated workplace culture. With award-winning expertise in homebuilding, multifamily development, construction and management, Bozzuto is devoted to delivering extraordinary experiences for those they serve. Since their founding in 1988, Bozzuto has developed, acquired and built more than 50,000 homes and apartments. Celebrating 31 years of creating sanctuary for their residents, Bozzuto currently manages 75,000 apartments and 2.5 million square feet of retail space along the East Coast, Chicago, Boston, Miami and the Northeast.