United States and Canada Privacy Policy

View European Union Privacy Policy

SITE OPERATION

This website and its related downloadable applications and services (collectively, our “Website”) is operated, hosted, and maintained by MULTIFAMILY MEDIA, L.L.C. ("Multifamily Media,” “MultifamilyBiz.com," "we," “our” or "us"). In addition to information, materials, products, and services from MultifamilyBiz.com, this Website may also feature information, materials, products, and services provided by third parties, including but not limited to, content providers, payment processors, advertisers, and other service providers (collectively, the “Third Party Providers”). This privacy policy (“Privacy Policy”) applies solely to this Website. The terms "you," "your," and "user" (collectively the “Users”) refer separately to each person (each individual and each entity for whom the individual acts) that accesses or uses this Website.

This Website is an information, advertising, and content display platform focused on the multifamily housing industry. This Website may expose you, to third party content (“Non MultifamilyBiz.com Content”) from advertisers, landlords, property owners, operators, managers, agents, brokers, listing providers, vendors, and other sources (“Content Providers”). This Website features information, materials, products, content, images, links, and services provided by third parties, and we are not responsible for such. We host or process data and information about Users (“Personal Information”). We are a data processor and not a data controller with respect to your personal information.

This Privacy Policy applies solely to information collected by us about Users of this Website who are residents of the United States or Canada and access or use this Website. If you are a resident of the European Union, view our EU Privacy Policy.

Our top priority is protecting the privacy and security of any Personal Information about you collected or used on our Website, as well as maintaining the trust of our Users. This includes both data submitted by the Content Providers and Personal Information submitted by Users to our Website.

We collect information in connection with the operation and purposes of our Website, and also collect and pass on information to Content Providers and Third Party Providers to use and share for its own purposes. This Privacy Policy addresses our collection, use, and sharing of information about you, and not the collection, use, or sharing of information about you by the Content Providers or Third Party Providers, as to which you should consult their respective privacy policies.

We encourage you to read this Privacy Policy and our Website Terms of Use before you send or share Personal Information with us or use this Website, and to read them again at each return visit.

A USER WHO NAVIGATES THIS WEBSITE GIVES PERMISSION TO US TO SHARE ANY OR ALL PERSONAL INFORMATION THAT YOU PROVIDE TO THE CONTENT PROVIDERS AND THIRD PARTY PROVIDERS WHILE USING THIS WEBSITE OR ACCESSING AND USING SERVICES THAT ARE AVAILABLE ON THIS WEBSITE. IF YOU DO NOT CONSENT OR AGREE WITH THE TERMS IN THIS PRIVACY POLICY, DO NOT USE THIS WEBSITE. CONTINUED USE OF THIS WEBSITE CONSTITUTES YOU HAVE FREELY GIVEN SPECIFIC AND INFORMED CONSENT AND AGREEMENT TO YOUR PERSONAL INFORMATION BEING PROCESSED PURSUANT TO THIS PRIVACY POLICY.


WEBSITES COVERED UNDER THIS PRIVACY POLICY

This Privacy Policy describes our privacy practices regarding what specific information we collect from you when you visit this Website, and also any associated or related Websites (collectively the “Websites”) that contain a link to this Privacy Statement only.


THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES

Our confidentiality, privacy, and other obligations related to the services we provide on this Website, is limited to this Website only, and does not extend beyond this Website. The Content Providers and Third Party Providers may own, operate, license or list the same information on other websites, online marketplaces, and advertisements that appears on this Website, which may contain their own Privacy Policy and Terms of Use, which we strongly encourage you read before using those respective websites. The Content Providers and Third Party Providers may also use separately owned or third-party websites for the processing of applications, agreements, payments, and other services or products to assist in providing services to you. Those owned or third-party websites may contact a link on this Website for the purpose of convenience. Upon clicking a link, you may leave this Website to engage with those websites, for which they will contain their own Privacy Policy and Terms of Use, which we strongly encourage you to read before using those respective websites. Please be advised that this Privacy Statement is not applicable to those websites, which are instead governed by their own respective privacy statements.

PLEASE BE ADVISED THAT THIS PRIVACY POLICY IS NOT APPLICABLE TO ANY OF YOUR PERSONAL INFORMATION THAT IS SHARED BY US WITH THE CONTENT PROVIDERS, THIRD PARTY PROVIDERS, THEIR PARTNERS, AND ANY OTHER THIRD PARTIES THAT ASSIST USERS IN ACQUIRING PRODUCTS OR SERVICES. ALL PERSONAL INFORMATION THAT IS SHARED BY US WITH THE CONTENT PROVIDERS, THIRD PARTY PROVIDERS, THEIR PARTNERS AND ANY OTHER THIRD PARTIES IS GOVERNED BY THE PRIVACY STATEMENTS OF THE CONTENT PROVIDERS, THIRD PARTY PROVIDERS, THEIR PARTNERS AND ANY OTHER THIRD PARTIES WHO CREATE AND MANAGE THEIR OWN WEBSITES AND PROVIDE SERVICES TO YOU, AND HAVE NOTHING TO DO WITH US, AND ARE NOT UNDER OUR CONTROL.

The Content Providers and Third Party Providers make their own decisions about how or why Personal Information is to be processed, including any disclosure or transmission to third parties. If Personal Information relating to you as an individual has been submitted or entered into this Website, or was otherwise collected by us on behalf of the Content Providers or Third Party Providers, and you wish to exercise any rights you may have to access, correct, amend or delete such Personal Information, please contact the Content Providers or Third Party Providers directly. If an authorized Content Providers or Third Party Providers representative requests that we update or remove the Personal Information in question, and the Content Providers or Third Party Providers has no ability to do so, we will acknowledge their request within 30 days.

Any use of Personal Information by us is done so pursuant to the agreements between us, the Content Providers and any Third Party Providers, and in accordance with the Terms of Service published on this Website. This Privacy Policy does not apply to any Personal Information the Content Providers or any Third Party Providers may collect or process from you. If you have any questions or concerns about the data practices of the Content Providers or any Third Party Providers that are using our services to process your Personal Information, you need to contact them directly, and ask for their Privacy Policy or Privacy Statement.


PERSONAL INFORMATION WE COLLECT

We collect Personal Information from this Website in order to provide information, facilitate communication, transactions, and services between you, us and Content Providers, Third Party Providers, their partners and other third parties to help us better understand how we can assists Users.

The different types of Personal Information we collect, process, or share with Content Providers, Third Party Providers, their partners and other third parties will depend upon what we, or they will need in order to provide you with the particular product or service you are interested in. The information requested on our registration form includes some or all of the following Personal Information: name, address, email address, telephone number, user name, password, and name of company, and will include other information that you provide voluntarily (i) in connection with your use of any interactive tools or resources on this Website relating to finding apartment listings, news article, press releases, videos, job postings, directory listings, and educational resources including submission of an inquiry or contact form, present and prior postal addresses, zip codes, postal codes, telephone numbers and email addresses, employers, job titles, occupation, and payment-related information, such as credit card information, bank account information and routing numbers, (ii) in connection with your submission of payments or other communications such as your name, address, telephone number, email address, automated clearing house (ACH) information, debit or credit card information, (iii) in connection with your use of any interactive educational or informational resources provided to Users, (iv) in any postings you make on this Website or in any emails that you send to us, (v) in connection with your use or purchase of any other services or products provided by this Website or by any the Content Providers, Third Party Providers, their partners and other third parties, such as your debit or credit card information and your purchase history, or (vi) in connection with your use of any other aspect of this Website. Certain services and features on this Website may only be used if you voluntarily provide certain information about you.

THIS INFORMATION WILL BE SHARED WITH THE CONTENT PROVIDERS, THIRD PARTY PROVIDERS, THEIR PARTNERS, AND ANY OTHER THIRD PARTIES THAT PROVIDE PRODUCTS OR SERVICES YOU ARE SEEKING TO OBTAIN THROUGH THIS WEBSITE.


USAGE TRACKING: USE OF IP ADDRESSES

Every device that connects to the Internet is given a number that is known as an Internet Protocol (IP) Address. These numbers are typically assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. As permitted under applicable law, we collect IP addresses for the purposes of system administration, gathering and analyzing aggregated information, creating a better experience for Users and auditing the use of our site.

We do not usually link any IP addresses to anything that can be personally identifiable. This means that your Internet session will be logged, but you will remain anonymous to us. We will seek to link your IP address to personally identifiable information when we deem it necessary (i) to identify and authenticate you when you submit certain information to the Website, such as payments, request for services or other types of communication, (ii) to protect this Website and other Users from harm and to prevent criminal misconduct.


USE OF COOKIES

A cookie is a small file which contains a string of characters that is sent to your computer when you are browsing the Internet and visit a website. When you visit the same website again, the cookie enables that site to recognize your browser. Cookies may store User preferences and other information about you. You can configure your browser to refuse all cookies, or to indicate when a cookie is being sent. However, there are some website features or services that may not function properly without cookies.

Improvements and updates to this Website are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies only to provide services better suited to your needs, and for the protection of our Website and Users from potential harm. We never save passwords or credit card information in cookies.

We may use cookies for many purposes, including to remember your safe search preferences, to track Users’ movements around this Website, to analyze trends, administer this Website, to count how many visitors we receive to a page, to help you sign up for our services, to protect your data and to gather demographic information about our User base as a whole. Users can control the use of cookies at the individual browser level. We may partner with a third party to either display advertising on our website or to manage advertising on other sites. A third party partner may use cookies or similar technologies in order to provide advertising or other content to you, based upon your browsing activities and interests or to make the ads you see more relevant to you.

If you desire to change your cookie preferences, you can do so through your browser settings. You may also limit the information we learn from certain cookies by logging directly into the registered areas of this Website rather than by logging in by using your social media log-in credentials. Be advised that our cookies are often used to provide you with certain functionality, and without them you may not be able to use some of the services provided on this Website.


WEBSITE ANALYTICS

This Website may use web analytics tools and services, some from third parties, such as web analytic services provided by Google, Inc. (“Google”), to better assist us in understanding how this Website is used. These web analytics tools and services will place cookies on your computer that will generate information that we select about your use of this Website, including your computer’s Internet Protocol (IP) Address. That information will be transmitted to and stored by us and or third parties. The information will be used for the purpose of evaluating consumer use of this Website, compiling reports on Website activity for our use, and providing other services relating to Website activity and usage. We may also transfer this information to third parties where required to do so by law, or where such third parties process the information on our behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of this Website. Use of cookies by Google Analytics is covered by Google’s privacy policy located at https://policies.google.com/privacy


OUR USE OF INFORMATION ABOUT YOU

We may use Personal Information about you to create your account, to enable you to use this Website, and to facilitate communication and transactions between you, us and the Content Providers, Third Party Providers, their partners and other third parties for transactions between you and any of them through this Website, including but not limited to using information about you (i) in connection with any interactive decision-making tools, services or resources, including submission of an inquiry or contact form, services, postings, or related payments, (ii) in connection with assisting the Content Providers, Third Party Providers, their partners and other third parties in marketing to you, including contacting you by email, phone, text message, or otherwise, (iii) in connection with assisting the Content Providers, Third Party Providers, their partners and other third parties in processing your postings, payments, or services, (iv) in connection with processing your payments, services, and other communications with between you, us and the Content Providers, Third Party Providers, their partners and other third parties, (v) in connection with your use of any interactive educational or informational resources provided, (vi) in connection with your participation in any message boards, communities, or in dealing with any emails that you send to us, (vii) in connection with your use or purchase of any other services or products provided on this Website or by any between you, us and the Content Providers, Third Party Providers, their partners and other third parties, (viii) in connection with your use of any other aspect of this Website, and (ix) generally to enhance and optimize your use of this Website. We may also use your email address or telephone number to respond when you submit a question, suggestion, or request assistance with using or accessing this Website.

We may link Personal Information we collect about you with other Personal Information we collect about you, whether offline or from third parties or otherwise. We may use Personal Information about you to send you targeted messages, publications, news, and information about events, special offers, promotions, benefits, and other advertisements. We may use Personal Information about you to improve, to analyze trends, to administer this Website, to gather demographic information about this Website's Users, to track user movements, and to customize the content and layout of this Website for each individual user.


INFORMATION WE SHARE OR DISCLOSE

We may share Personal Information about you with the Content Providers, Third Party Providers, their partners and other third parties (such as hosting service providers, analytics service providers, email service providers, general service providers, custom programmers, payment processors, advertisers, etc.) and other appropriate persons for purposes of (i) performing functions pertinent to this Website's apparent and reasonable purposes, including but not limited to those discussed above under "Our Use of Information About You"; (ii) maintaining, upgrading, and improving this Website; (iii) complying with law, cooperating with governmental authorities, and consulting with our attorneys and other advisers; (iv) attempting to avert a threat of harm to our, or others' safety, or other interests; (v) defending us and our members, managers, officers, employees, and affiliates in connection with any legal actions or claims; and (vi) enforcing the Terms of Use of this Website. We also reserve the right to transfer personal information about you to a third party that acquires substantially all of our assets.

Similarly, the Content Providers, Third Party Providers, their partners and other third parties (such as lease screening service providers, payment processors, advertisers, etc.) may share Personal Information about your use of this Website with other appropriate persons for purposes of (i) performing functions that would reasonably be expected of the Content Providers, Third Party Providers, their partners and other third parties with respect to a providing products and services, such as contacting you by email, phone, text message, or otherwise, (ii) complying with law, cooperating with governmental authorities, and consulting with attorneys and other advisers, (iii) attempting to avert a threat of harm to its, or others' safety, or other interests, (iv) defending it and its owners, personnel, and affiliates in connection with any legal actions or claims, and (v) other purposes of the Content Providers, Third Party Providers, their partners and other third parties in or outside the ordinary course of its business.

We may use Third-Party Providers to send and distribute email and to perform other marketing and support functions. We may share Personal Information about you with third parties who offer goods and services we think may be of interest to you. From time to time, we may cooperate with other organizations or companies to provide co-sponsored or co-branded promotions, services or events and may share Personal Information about you with our co-sponsor. We also may provide Personal Information about you to service providers or contractors to perform functions on our behalf, such as, but not limited to, companies or individuals hired to: communicate news, deliver our promotional materials via e-mail and direct mail, to develop, enhance, market or provide any of our products, to process credit card payments and to assist us with sending communications and performing other marketing and support functions. These third parties may use technologies to measure the effectiveness of ads and emails, and use Personal Information about your visits to this Website so that we may provide you with a better experience on this Website. We also may use third-party social media platforms, including third-party social media websites, to communicate with you. We also may share with third parties aggregated demographic and statistical information, such as the daily number of unique visitors to this Website, the number of Users who searched for certain types of content, and how many Users clicked on a particular advertisement.

We also may disclose Personal Information about you (i) to a person who in our good faith judgment appears to be you or your agent, (ii) to a third party or parties where disclosure is required or permitted by law, a judicial proceeding, a criminal investigation, a court order, or legal process, (iii) if, in our good faith judgment, it is necessary or desirable to enforce compliance with our internal policies or the Terms of Use, to try to prevent illegal activity or suspected fraud, or to try to protect this Website, customers, or others; and (iv) to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of our assets.

Through this Website, we may make available areas that allow for User interaction with other Users, such as blogs, forums, bulletin board services, chat areas, or other message and communications features. Some of these forums may require registration. Please remember that any Personal Information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose Personal Information about yourself.

We do not rent or sell your Personal Information in a personally identifiable form to anyone, provided however, certain Personal Information may be shared with the Content Providers, Third-Party Providers and others such as hosting service providers, analytic service providers, email service providers, general service providers, custom programmers, payment processors, advertisers as more fully described above.

We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners and also third parties. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Website, so that they, too, can provide you with an optimal online experience.

Advertisers: We may allow advertisers and/or merchant partners (“Advertisers”) to choose the demographic information of Users who will see their advertisements or promotional offers, and you agree that we may provide any of the Personal Information we have collected from you in a form that is not personally identifiable to Advertisers, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in Houston to show you ads or offers for Houston businesses, but we will not tell such businesses who you are. Or, we might allow Advertisers to display their ads to Users with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment, and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.

Affiliated Businesses: In certain situations, businesses or third party websites we might be affiliated with may sell or provide products or services to you through, or in connection with this Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such businesses’ or websites’ policies.

Agents: We might employ other companies and people to perform tasks on our behalf and need to share your Personal Information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

REVIEWS AND CONTENT SUBMISSIONS

This Website may allow you to provide and submit certain content (“Content”) in the form of a review or rating as to your experience with content, services, products, or properties featured on this Website. We may share your content with the Content Providers, Third Party Providers, their partners and other third parties (such as review publishers, search engines, analytic service providers, syndication sites, advertisers, etc.), and other appropriate persons for purposes of publication to this Website, social media channels, as well as other third party websites.


THIRD PARTY PROVIDERS

It is our intention to maintain reputable Content Providers, Third Party Providers, their partners and other third parties to offer Users a variety of products and services on this Website. We are not responsible for their information, privacy, or other business practices. When choosing to purchase products or services on this Website, you must take into consideration that you will be transacting business directly with a Third-Party Provider, and the Personal Information about you, collected by the provider, will be subject to the practices of that provider.


THIRD PARTY WEBSITE LINKS

This Website may contain links to third party websites that are beyond our control, and take you outside of this Website. For example, if you "click" on a banner ad, which is an advertisement or a search result, the "click" may take you off this Website and on to another site that is beyond our control. These other websites may include sites of other sponsors, advertisers or partners that may use their logo with ours as part of a co-branding agreement. These other websites might also send their own cookies to Users who become visitors to their websites to collect data or solicit information. We do not control these websites and therefore are not responsible for their content. The inclusion of hyperlinks to any other websites by us on this Website, does not infer any endorsement of the content or material on such websites, nor any association with the owners or operators of the websites or the businesses listed on any of these websites. Our policies do not extend to anything that is inherent in the operation of the Internet, which is beyond our control. Be advised that if you disclose Personal Information online, that all such Personal Information may be collected and used by people you do not know.

The information practices or content of such other websites or advertisers is governed by the privacy statements of all such other websites and businesses contained on those websites. Please be advised that this Privacy Statement is not applicable to those websites and businesses, which are instead governed by their respective privacy statements. Please review the privacy statements of such other websites and businesses to understand their Personal Information collection practices.


TRACKING

When this Website receives web browser "do not track" signals (or other mechanisms that provide consumers the ability to exercise their choices regarding the collection of personally identifiable information about a consumer's online activities over time and across third-party websites or online services), our Website does not alter its behavior. Other parties may collect personally identifiable information about an individual consumer's online activities over time and across different websites when the consumer uses this Website or its services.


SAFEGUARDING YOUR INFORMATION

We take all reasonable and appropriate measures to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction; taking into account the risks involved in the processing and the nature of the Personal Information.

Our User accounts require a username and password to log in. You must keep your username and password secure, never disclose it to a third party, and do not allow others to utilize your account. You should fully exit from your account at the end each session, by utilizing the logout feature. You should also implement a practice of changing your password on a regular basis. If Users have any questions about security, please contact us at: notices@multifamilybiz.com


CHILDREN UNDER 13 YEARS OF AGE

Our Website is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use this Website in any way. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will take reasonable measures to delete that Personal Information. If you believe we might have any Personal Information from or about a child under 13, please contact us at notices@multifamilybiz.com


CALIFORNIA PRIVACY RIGHTS

Under California's "Shine the Light" law, California residents who provide Personal Information (as defined in the statute) in obtaining products or services for personal, family or household use, are entitled to request and obtain from us once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such Personal Information for the immediately prior calendar year. To obtain this information please contact us at notices@multifamilybiz.com; please include your full name and physical address.


CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

We collect your email address in order to:

To be in compliance with CAN-SPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.


ACCESSING AND CORRECTING INFORMATION ABOUT YOU

You can review and change information about you by logging into this Website and visiting your account profile page. The account profile page is only provided to Users that are registered to the Website. You may also send us an email at notices@multifamilybiz.com to request us to provide, correct or delete any Personal Information about you that you have provided to us. We may not accommodate a request to change Personal Information if we believe the change would violate any law or legal requirement or cause the Personal Information to be incorrect. If you delete any or all of your postings from the Website, copies of the postings may remain viewable in cached and archived pages, or might have been copied or stored by other Website Users.

If we collected Personal Information about you on behalf of a third party, we may have conveyed that information directly to the third party. If so, it may not exist as part of our own records and you will have to go to the third party to see the information.


CHANGES TO PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will prominently post those changes here and any other place we deem appropriate, so you are always aware of what Personal Information we collect, how we use it, and under what circumstances, if any, we disclose it. You should check this Website frequently to see recent changes.


ACCEPTANCE OF THESE TERMS

By using this Website, or providing any information to us, you acknowledge that you are aware of the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy or any amended terms, you must not access or use this Website.


CONTACTING THIS WEB SITE

If you need further assistance, have any questions or concerns about this Privacy Policy or the handling of your Personal Information, please contact us by email: notices@multifamilybiz.com

LAST UPDATED NOVEMBER 7, 2019

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