Building The Ultimate Multifamily Maintenance Services Team

Interviewing Staff, Compensation Levels, Training, Certifications

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Listen to This Free Digital Media Webcast

Listen to our Free On-Demand Digital Media Webcast with  property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect and MultifamilyBiz.com, along with Multifamily Industry Veterans Keith Lukin, David Jolley and Carey Bradburn for a FREE MultifamilyBiz.com + PowerHour LIVE Digital Media Webcast on “Building The Ultimate Multifamily Maintenance Services Team – Interviewing Staff, Compensation Levels, Training, Certifications.” This lively, fast-paced 60-minute FREE On-Demand Digital Media Webcast, focuses on how to build the ultimate team of maintenance professionals to keep your apartment community operating at peak performance.

Conference Discussion Highlights

  1. What qualifications should a community look for when interviewing maintenance professionals?
  2. Do industry certifications play a big role in the hiring process of maintenance professionals?
  3. Are compensation levels determined by the number of units in a community?
  4. What type of training do new recruits receive about interacting with residents?
  5. Do Fair Housing practices become part of ongoing training at most communities?

Conference Moderators

Kerry W. Kirby is an entrepreneur, technology innovator and the founder and CEO of New Orleans-based 365 Connect, an award-winning technology platform provider that exclusively serves the multifamily housing industry. Kerry is a renowned speaker, author and media expert on technology. He has published numerous articles, case studies and is a contributor to several nationally published books on real estate and technology. Kerry has been a guest lecturer, featured speaker and panelist at numerous universities, as well as national conferences and events. Known for his passion to foster the next generation of technology innovators, Kerry is one of the most notable supporters of technology and educational events in the New Orleans area, and has been named as one of the most influential people in technology and entrepreneurship in Louisiana. Kerry has been featured on the BBC Digital Planet program, NPR and various news and industry media outlets, and has led 365 Connect to receive an array of national and international technology awards; including the Louisiana Governor's Technology Award and multiple Multi-Housing Technology Choice Awards.

Ernest F. Oriente, a business coach since 1995 [29,160 hours], a property management industry professional since 1988-- the author of SmartMatch Alliances...the founder of PowerHour, PowerHour SEO and Power Insurance & Risk Management has a passion for coaching his clients on executive leadership, hiring and motivating property management SuperStars, traditional and Internet SEO/SEM marketing, competitive sales strategies, and high leverage alliances for property management teams and their leaders. He and his PowerHour team provide private and group coaching for property management companies and industry sales vendors/suppliers around North America, executive recruiting, investment banking, national real estate and apartment building insurance, SEO/SEM web strategies, national WiFi solutions, employee policy manuals, social media leadership and powerful tools for hiring property management SuperStars and building dynamic teams.

Ernest worked for Motorola, Primedia and is certified in the Xerox sales methodologies. Recent interviews and articles have appeared more than 7000 times in business and trade publications and in a wide variety of leading magazines and newspapers, including Smart Money, Inc., Business 2.0, The New York Times, Fast Company, The LA Times, Fortune, Business Week, Self Employed America and The Financial Times. Since 1995, Ernest has written over 200 articles for the property management industry and created 350+ property management forms, business and marketing checklists, sales letters and presentation tools. To subscribe to his free property management newsletter go to: www.powerhour.com. PowerHour® is based in Olympic-town…Park City, Utah, at 435.615.8486, by E-mail or visit their website: www.powerhour.com

Ernest also runs the #1 LinkedIn group in the world for property management vendor/supplier sales success, and the #1 LinkedIn group in the world for property management success.

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