MultifamilyBiz.com Privacy Policy

Privacy Commitment

We at MultifamilyBiz.com.com are committed to protecting your privacy. Please read the following privacy statement which applies to data collected through MultifamilyBiz.com. It does not apply to those sites, services and products that do not display or link to this statement or that have their own privacy statements.

Collecting Personal Information

In order to access some of our services, you will be asked to sign in with a user name and password, which we refer to as your LOGIN. By signing in on one MultifamilyBiz.com site or service, you may be automatically signed into other MultifamilyBiz.com sites and services. As part of creating your LOGIN, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. Some services may require added security, and in these cases, you may be asked to create an additional security key.

As part of creating your LOGIN, we may also ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address that is used to create your billing account.

We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with MultifamilyBiz.com sites and services. We may also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

When you receive newsletters or promotional e-mail from MultifamilyBiz.com, we may use web-beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

In order to offer you a more consistent and personalized experience in your interactions with MultifamilyBiz.com, information collected through one MultifamilyBiz.com service may be combined with information obtained through other MultifamilyBiz.com services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Using Personal Information

MultifamilyBiz.com collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include: providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some MultifamilyBiz.com services may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from MultifamilyBiz.com and its affiliates.

Personal information collected on MultifamilyBiz.com sites and services may be stored and processed in the United States or any other country in which MultifamilyBiz.com or its affiliates, subsidiaries or agents maintain facilities, and by using a MultifamilyBiz.com site or service, you consent to any such transfer of information outside of your country.

Sharing Personal Information

Except as described in this statement, we will not disclose your personal information outside of MultifamilyBiz.com and its controlled subsidiaries and affiliates without your consent. Some MultifamilyBiz.com sites may allow you to choose to share your personal information with select MultifamilyBiz.com partners so that they can contact you about their products, services or offers. Other sites do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from MultifamilyBiz.com on behalf of external business partners about a partner's particular offering without transferring your personal information to the third party. See the Communication Preferences section below for more information.

Some MultifamilyBiz.com services may be co-branded and offered in conjunction with another company. If you register for or use such services, both MultifamilyBiz.com and the other company may receive information collected in conjunction with the co-branded services. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They will be required to maintain the confidentiality of the information and will be prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on the owners of MultifamilyBiz.com; (b) protect and defend the rights or property of the owners of MultifamilyBiz.com (including the enforcement of their agreements); or (c) act in urgent circumstances to protect the personal safety of users of MultifamilyBiz.com services or members of the public.

Accessing Personal Information

You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your LOGIN. The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.

Some MultifamilyBiz.com sites or services may collect personal information that is not accessible via LOGIN access. However, in such cases, you may be able to access that information through alternative means of access described by the service. Or, you can write us by using our web-form and we will contact you within 30 days regarding your request.

Communication Preferences

You can stop the delivery of future promotional e-mail from MultifamilyBiz.com sites and services by following the specific instructions in the e-mail you receive.

Security of Your Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Collection and Use of Children's Personal Information

MultifamilyBiz.com sites and services are intended for business uses only and we do not knowingly collect any personal information from children. When a MultifamilyBiz.com site does collect age information, and users identify themselves as under 13, we will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services. We encourage you to talk with your children about communicating with strangers and disclosing personal information online.

Use of Cookies

MultifamilyBiz.com websites use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a webpage server. Cookies contain information that can later be read by a web-server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

MultifamilyBiz.com websites use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites. When you sign in to a site using your LOGIN, MultifamilyBiz.com stores your unique ID number and the sign in time sign in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer.

MultifamilyBiz.com also uses cookies to improve the sign-in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in.

You have the ability to accept or decline cookies. Most web-browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of MultifamilyBiz.com sites and services that depend on cookies.

Use of Web Beacons

MultifamilyBiz.com webpages may contain electronic images known as Web “beacons” - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon. MultifamilyBiz.com may also employ Web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information. We may also work with other companies that advertise on MultifamilyBiz.com sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a MultifamilyBiz.com site results in a purchase or other action on the advertiser's site.

Use of Third Party Ad Networks

Many of the online banner advertisements you see on MultifamilyBiz.com web-pages are displayed by MultifamilyBiz.com. However, we allow other companies, called third-party ad servers or ad networks, to display advertisements on MultifamilyBiz.com web-pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. MultifamilyBiz.com does not have access to the cookies that may be placed by the third-party ad servers or ad networks. Those ad networks that use persistent cookies may offer you a way to opt out of ad targeting.

Controlling Spam or Unsolicited E-mail

We are concerned about controlling unsolicited commercial e-mail or "Spam" and have a strict policy prohibiting the use of any e-mail account to send spam. MultifamilyBiz.com will not sell, lease or rent its e-mail subscriber lists to third parties. While MultifamilyBiz.com continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Being cautious about sharing your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.

MultifamilyBiz.com policy prohibits the use of its services in any manner associated with the transmission, distribution or delivery of any unsolicited bulk or unsolicited commercial e-mail. You may not use any MultifamilyBiz.com services to send Spam. You also may not deliver Spam or cause Spam to be delivered to any of MultifamilyBiz.com's Services or customers.

In addition, e-mail sent, or caused to be sent, to or through any MultifamilyBiz.com services may not:

  • Use or contain invalid or forged headers;
  • Use or contain invalid or non-existent domain names;
  • Employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path;
  • Use other means of deceptive addressing;
  • Use a third party's internet domain name, or be relayed from or through a third party's equipment, without permission of the third party;
  • Contain false or misleading information in the subject line or otherwise contain false or misleading content;
  • Fail to comply with additional technical standards described below; or
  • Otherwise violate the applicable Terms of Use for the services.

MultifamilyBiz.com does not:

  • Authorize the harvesting, mining or collection of e-mail addresses or other information from or through its services;
  • Permit or authorize others to use the services to collect, compile or obtain any information about MultifamilyBiz.com members, customers or subscribers, including but not limited to subscriber e-mail addresses, which are confidential and proprietary information of the owners of MultifamilyBiz.com;
  • Permit or authorize any attempt to use MultifamilyBiz.com services in a manner that could damage, disable, overburden or impair any aspect of any of the services, or that could interfere with any other party's use and enjoyment of any service; or
  • Grant any right to transmit or send e-mail to, or through, MultifamilyBiz.com services.

Failure to enforce this policy in every instance does not amount to a waiver of any rights of the owners of MultifamilyBiz.com. If we believe that unauthorized or improper use is being made of any MultifamilyBiz.com service, the owners may, without notice, take such action as they, in their sole discretion, deem appropriate, including blocking messages from a particular internet domain, mail server or IP address. We may immediately terminate any account on any MultifamilyBiz.com service which we determine, in our sole discretion, is transmitting or is otherwise connected with any e-mail that violates this policy.

Unauthorized use of the MultifamilyBiz.com services in connection with the transmission of unsolicited e-mail, including the transmission of e-mail in violation of this policy, may result in civil, criminal, or administrative penalties against the sender and those assisting the sender.

Enforcement of This Privacy Statement

If you have questions regarding this statement or its enforcement, you should first contact us by using our Contact Form. If further action is necessary, please write to us at MultifamilyBiz.com, 650 Poydras Street, 28th Floor, New Orleans, LA 70130.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. We encourage you to periodically review this statement to be informed of how we are protecting your information.

Contacting MultifamilyBiz.com

We welcome your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by using our Contact Form.

The Privacy Policy posted on this site was last updated June 15, 2011

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